Refund and Return Policy

Last updated: March 25, 2024

1. Introduction

This Refund and Return Policy (the “Policy”) describes the terms and conditions under which you may return Products purchased from Bibichacha. This Policy applies to all purchases made through the Company’s website, mobile application, or in-store.

2. Return of Products

You may return any Product purchased from the Company for a full refund within 60 days of the date of purchase. To be eligible for a return, the Product must be in its original condition, with all tags and labels attached, and must be accompanied by the original receipt or packing slip.

3. Exceptions to the Return Policy

The following Products are not eligible for return:

  • Products that have been used or damaged

  • Products that have been modified or altered

  • Products that are not in their original packaging

  • Products that are not accompanied by the original receipt or packing slip

  • Products that are purchased as part of a sale or promotion

  • Products that are purchased from a third-party retailer

4. Refunds

Refunds will be issued to the original form of payment within 60 business days of receiving the returned Product.

5. Shipping Costs

Shipping costs for returned Products are the responsibility of the customer.

6. Contact Us

If you have any questions about this Policy, please contact us at returns@bibichacha.com

7. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the State of California.

8. Severability

If any provision of this Policy is held to be invalid or unenforceable, such provision shall be struck from this Policy and the remaining provisions shall remain in full force and effect.

9. Entire Agreement

This Policy constitutes the entire agreement between the Company and you with respect to the subject matter hereof, and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

10. Waiver

No waiver of any provision of this Policy shall be effective unless in writing and signed by both parties.

11. Modification

This Policy may be modified by the Company at any time upon notice to you.

12. Headings

The headings in this Policy are for convenience only and shall not affect its interpretation.

13. Counterparts

This Policy may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.